Onya Blog | Selling Emotion: The Art of Infusing Feeling Into Your Products and Services

Selling Emotion: The Art of Infusing Feeling Into Your Products and Services

Picture of Ashley Monk
Ashley Monk
CEO of Onya | Marketing Growth Strategist | Marketing Consultant

Selling Emotion: The Art of Infusing Feeling Into Your Products and Services

Picture of Ashley Monk
Ashley Monk
CEO of Onya | Marketing Growth Strategist | Marketing Consultant

I’ve heard it said, ‘Move the audience, and the needle will follow’.

I can’t think of a truer statement when it comes to staying in front of your audience in a dynamic marketing landscape.

The secret to capturing your target audience does not just lie in what the people see – but also in what they feel. As a result, it’s critical to infuse emotion into the way you market to your audience.

We will guide you through understanding your audience, crafting compelling narratives, and leveraging evocative language to create a lasting impact. Ready to turn emotions into conversions? Dive in below and let’s elevate your brand together!

Onya mark, get set, let’s grow!

Best,

Selling Emotions | Onya Blog

Selling Emotion in Your Marketing

When it comes to selling what you offer, people don’t ever buy what it is you’re selling. They buy what it makes them feel.

In the business world, emotions play a pivotal role in driving consumer decisions. While traditional marketing strategies focus on the features and benefits of a product or service, the real power lies in tapping into the emotions of your customers.

Selling feelings along with your offerings can create a deeper connection and drive incredible loyalty.

Some prime examples:

  • Parents aren’t just buying their kids a swing set. They’re buying core memories.
  • Couples aren’t just buying flower bouquets. They’re buying a token of love or a romantic gesture.
  • People aren’t buying extra-large mattresses. They’re buying a good night’s sleep (finally).
  • Your audience isn’t just buying your membership or course training. They’re investing in their future.
  • Below, we explore how to effectively sell emotion in your services and create a lasting impact.

Below, we explore how to effectively sell emotion in your services and create a lasting impact. 

We say this often, and it’s because it’s a huge point with anything in business – your audience matters a lot. Begin to understand their emotions, needs, and desires. What do they truly value? By grasping their pain points and aspirations, you can tailor your services to resonate on an emotional level. 

Stories harken to people’s pasts and act as a golden key to worlds unearthed. Develop a narrative that highlights the journey of your services, emphasizing the positive impact they can have on customers’ lives. Whether it’s a story of transformation, empowerment, or joy, a compelling story can create deep emotional connections. 

Language, in many ways, has the power to paint vivid detail and color, triggering emotions. In your content, try incorporating words that align with the feelings you want to convey. Whether it’s using words like “empowerment,” “confidence,” or “happiness,” your choice of words can make a significant difference in how someone engages with the text. 

Demonstrate the emotional impact of your services through real-life examples. Be sure to share customer testimonials, case studies, or before and after stories that display the positive emotions your services or product generated for others. 

Visuals play a big part, especially when someone first comes to your page (both via website and social platforms). Be sure to utilize color palettes, imagery, and design elements that align with the emotions you want to associate with your brand. Consistency in visuals can also reinforce emotional connection. 

Customers appreciate when they feel understood and valued. Be sure to personalize your interactions and services by addressing their individual needs. This can also be done through connection experiences like unboxing processes, personalized recommendations, or exclusive events. These personal and fun touches create a sense of connection that goes beyond transactional relationships. 

Everyone has something they care deeply about. While sticking to your company values, show empathy towards your customers’ challenges and concerns in life. Acknowledge how they feel and position your products or services as a solution that can alleviate their pain points or amplify their joy. Even if you are directly talking about something outside of your product or services, show people that you care and direct your attention to things that matter to them. 

Selling emotion in your services and products requires a strategic approach that taps into the deep-seated feelings of your customers. By understanding your audience and creating meaningful, well-crafted stories, you can create an emotional bond that not only drives sales but also builds lasting brand loyalty. People aren’t here to just buy products or services, they are here to invest in the feeling attached to them. Looking for better ways to create these experiences in your digital assets? Contact Onya today to learn more!

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