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Marketing Insights
June 22, 2026

AI Didn’t Replace Agencies — It Exposed the Bad Ones

For the past few years, AI has dominated nearly every marketing conversation—and for good reason. It’s faster, more scalable, and more accessible than anything we’ve seen before. But somewhere along the way, the narrative got a little off track.

AI didn’t replace marketing agencies.

It revealed which ones were never that strong to begin with.

At Onya, we’ve been watching this shift closely. What’s happening right now isn’t a mass extinction of agencies—it’s a separation. A clear divide between those who bring real strategic thinking to the table and those who were relying on manual effort, guesswork, or surface-level tactics to stay relevant.

For businesses evaluating their current marketing partner, this moment is telling. The cracks are easier to see now.

The Rise of “Easy” Marketing — And Why It Backfired

AI has made marketing execution dramatically easier. What used to take days can now be done in minutes. Campaign assets can be generated at scale, content can be produced on demand, and workflows that once required entire teams can now be automated.

On the surface, that sounds like progress—and it is. But it also created an unintended consequence.

When everyone has access to the same tools, execution alone stops being impressive.

Agencies that once stood out because they could produce quickly or operate efficiently are finding it harder to differentiate. Speed is no longer special. Volume is no longer valuable on its own. And cost-efficiency, while still important, is no longer enough to justify a partnership.

In many cases, AI didn’t make these agencies worse. It simply made their limitations more visible.

What AI Actually Exposed

One of the most noticeable gaps has been in strategy. AI is incredibly effective at generating content, but it doesn’t inherently understand a business—its positioning, its audience, or the nuance behind why customers choose one brand over another. Agencies that leaned heavily on templated campaigns or recycled messaging are now finding that their work looks indistinguishable from what AI can produce in seconds.

Stronger agencies have taken a different approach. They’re using AI as a tool to enhance execution, but they’re doubling down on the elements that can’t be automated—clear positioning, thoughtful messaging, and cohesive strategies that connect every stage of the funnel. In this environment, strategy isn’t just important; it’s the only real differentiator.

At the same time, AI has brought more scrutiny to performance. It has never been easier to produce polished reports filled with clean dashboards and impressive-looking metrics. But many businesses are starting to look past surface-level indicators and ask a more important question: is this actually driving revenue?

This shift has exposed agencies that rely too heavily on vanity metrics. High engagement and strong click-through rates don’t mean much if they don’t translate into pipeline or growth. As content production becomes easier, outcomes matter more than ever.

Another area that’s come into focus is the industry’s growing obsession with tools. Over the past few years, the number of AI-powered platforms has exploded, and many agencies have built their messaging around them. But leading with tools instead of outcomes has created confusion for clients. Businesses don’t need more software—they need clarity, direction, and results.

Then there’s the issue of content quality. AI-generated content is everywhere, and much of it sounds the same. Without strong guidance, it tends to default to safe, predictable language that fails to stand out. Brands that rely too heavily on this kind of content risk blending into the background, losing the distinct voice that sets them apart. Original thinking, perspective, and emotional connection still matter—and they can’t be outsourced entirely to automation.

What Good Agencies Are Doing Differently in 2026

The agencies that are thriving right now didn’t resist AI. They embraced it—but with intention.

Instead of handing over the reins completely, they’re using AI to move faster and work smarter while keeping strategic decisions firmly human-led. It’s not about replacing people; it’s about removing inefficiencies so more time can be spent on higher-impact work.

There’s also been a noticeable shift in what these agencies prioritize. Rather than focusing on activity—how many campaigns launched or how much content was produced—they’re tying their efforts directly to business outcomes. Conversations have moved beyond impressions and engagement toward pipeline, customer acquisition costs, and long-term value.

Flexibility has become another defining trait. Marketing in 2026 doesn’t sit still for long. Platforms evolve, algorithms change, and consumer behavior continues to shift. The strongest agencies aren’t building rigid, set-it-and-forget-it strategies. They’re creating frameworks that can adapt quickly without losing direction.

Perhaps most importantly, they’re redefining what it means to be an agency partner. The relationship is no longer transactional. Instead of simply executing tasks, they’re contributing ideas, challenging assumptions, and taking ownership of results. There’s a level of accountability and collaboration that goes beyond campaign management—it’s about helping move the business forward in a meaningful way.

A Moment of Clarity for Businesses

For many organizations, this shift has created a moment of reflection. Marketing may still be running, campaigns may still be active, and reports may still be delivered on time—but something feels off. Growth isn’t where it should be. Results feel inconsistent. There’s a sense that more is happening, but less is being achieved.

That disconnect is often where the problem lies.

When execution becomes easier, it’s tempting to assume that more output will lead to better outcomes. But without a strong strategic foundation, more activity can simply mean more noise. AI has made that reality harder to ignore.

AI didn’t eliminate the need for marketing agencies. If anything, it made the right agency more valuable than ever.

Because when execution becomes accessible to everyone, thinking becomes the differentiator.

At Onya, we believe the future of marketing isn’t about choosing between human expertise and AI—it’s about combining them in a way that actually drives results. That starts with strategy, stays grounded in business outcomes, and uses technology as an enabler rather than a crutch.

The gap between good and bad agencies is only getting wider. And in our digital sphere, it’s never been easier to see where your current partner stands.

If your marketing feels like it’s moving—but not progressing—it may not be a question of tools or tactics. It may be time to take a closer look at the strategy behind it—and the team responsible for driving it forward.

AI Didn’t Replace Agencies — It Exposed the Bad Ones
June 21, 2023

5 Most Important Marketing Metrics

With the number of marketing metrics in the new age of marketing, your company would be at a major disadvantage to not utilize these amazing tools. 

These metrics will give your company important information that can potentially skyrocket your business such as who's looking at your website and how engaged they are in it. By learning these metrics you can see what works well and what needs to be tweaked to get the best results from your marketing strategy. 

Qualified leads

A qualified lead is someone who has the highest chance of purchasing your product. This ideal customer is also known as a buyer persona, and you can create this buyer persona by finding a person who is most likely to need your product. Once you have found a qualified lead you can target your business towards them to get the most engagement possible. 

Cost per mille

A super bowl advertisement or a YouTube advertisement, which one costs more? Well obviously the super bowl advertisement, but how much more? CPM refers to the cost per 1,000 impressions or people that view your advertisement. If you're trying to reach people in certain industries you’ll have to pay a higher CPM so that you can target a more particular audience. 

Clicks, calls, visits

It’s extremely important to know that your marketing campaign is being shown to people who might be interested in your product. When tracking your clicks, calls, and visits, you're able to see if your ads are targeting the desired audience. If not, then it’s a good indicator that the marketing campaign should either target a different audience or should modify the advertisement to trigger more engagement. 

Bounce rate

Someone who visits your website and then immediately leaves is known as a person who “bounces” through your website. A higher bounce rate means people are more likely to leave your website as soon as they look at it. This could be a result of your website being poorly designed or being targeted to the wrong audience. By tweaking your website design and measuring the progression or your bounce rate, you can see what works best on your website. By changing your target audience, you might find a better bounce-through rate as well.

Conversion rate

The conversion rate measures the people who end up on your landing page and become a customer by purchasing your product. The higher your conversion rate the more people on your website that are becoming customers. There are lots of ways to increase your conversion rate such as improving your website, including social proof, tracking your site's interaction, adding live chat, testing your offers, and more. These tips can help you gain lifelong customers that buy your products for years to come because you are a trustworthy and open company that makes the site convenient for the customers.

Using these marketing metrics will give you a better understanding of your business as well as its consumers. By utilizing the information found in these metrics correctly, you’ll be able to optimize your business and create the best possible experience for your customers. 

Need additional strategic help when it comes to social or content strategy? We’d love to chat with you. Feel free to book a free strategy call with us now!

5 Most Important Marketing Metrics
June 16, 2023

<strong>4 Tips for Increasing Brand Awareness<strong/>

Do customers, investors, and businesses know that you exist? If not, it’s because you don’t have effective brand awareness. 

Effective brand awareness should inform someone about your business such as what you do, why you do it, and who it's for. Likewise, it will have someone remembering important factors of your business including your logo, color scheme, slogan, history, content, and much more that has to do with your business. 

When you have brand awareness, a customer should have a deeper understanding of what you do, and this is the first step to creating a loyal lifelong customer who will be a catalyst for growing your business. 

When working on your business' brand awareness, it will give you important information about the effectiveness of your marketing strategy and brand design. Knowing what works and what doesn’t will be a great tool when it comes to growing your business and getting the type of customer engagement you're looking for. 

Brand partnerships

Throughout the years, you’ve seen many different popular brands partnering with each other. A popular example of this would be GoPro and Redbull, which are two companies that share similar interests and can grow their brand awareness off of each other. When partnering with a brand that shares similar interests or values as your own, you’ll be able to bring your audience to them while they bring a large, possibly more diverse, audience to you. Both parties can benefit from a partnership, including customers interacting with your brand because you partnered with a respected and trusted brand.

Leverage social media

With over 59 percent of the world using social media, it seems like a no-brainer to be marketing your brand on different platforms. But what comes with social media marketing is knowing where your customers are most likely to be, what content they would enjoy, and how you can get them to interact with your content in some way. One way you can do this is by posting about relevant, hot topics. When a customer sees content about what’s trending in the world right now, they’re more likely to interact with that content whether it’s through reposting, liking, or commenting on it. When you’re active on social media by regularly replying to potential customers, you’ll come off as authentic and gain more support. Just like brand partnerships, you can share other brands' content similar to yours and in turn, they might share your content which will bring in a much wider audience. 

Use referrals

People are more likely to share your business with others if you are a friend. Friend referrals are a great way for people to find out about your business and get a good word in from someone they know and trust. By asking ten of your friends to share your content with four of their friends, you will have forty brand impressions. Smart companies will give an incentive to people that share their company with a friend like how Robinhood, a financial services company, gives you one free stock if you get a friend to make an account on their app. 

Use consistent branding 

When using consistent visual and verbal branding, your business will be easily recognized. Whether it has to do with your logo, colors, fonts, or anything else you should keep it consistent and recognizable for your customer to remember it by. A consistent brand being recognizable is the first and most important step to gaining awareness. 

With these brand awareness tips, you should be able to create a more recognizable brand that people will remember and get them on their way to becoming lifelong customers. Learning the first steps is the most important, and these tips are stepping stones to creating a business that lasts.

 If you need help with growing a successful business or getting more people aware of your company, give us a call and we will help!

<strong>4 Tips for Increasing Brand Awareness<strong/>
June 14, 2023

Which Advertisement Platforms Are Best For a Small Business?

Diving into the unknown is scary, not knowing where to start or where you might end. It may seem like a gamble to pick just one social media platform to work with. This, along with a minimal background in social media marketing, can make the process of advertising your company seem impossible. 

So we’ve compiled a great list of social media platforms that are sure to give you a boost of knowledge when deciding what platform you want to advertise your business. In this list, we explain why and how these apps will give you the best chance to grow your business and see real progress. 

Facebook and Instagram

Creating an ad on Instagram and Facebook is as easy as creating the ad and choosing what you want it to do such as sales, leads, engagement, etc. With many different Ad creative options, it’s easy to navigate and understand what you're looking at and the data you get from your ad. With cool features like boost posts and promote posts, you’re able to get your ad up quicker and pushed to more users for a fair price. This app being used by billions of people means that its targeting options are great and you can direct your content to virtually anyone you desire. Due to Instagram and Facebook's beginner-friendly platforms as well as the number of users on the app, these are obvious advertising platforms that small businesses should be utilizing. 

Tiktok

Along with Facebook and Instagram, TikTok is a great app to advertise your business due to its growing popularity and easy user interface. When using TikTok’s Promote 101 option, you can easily post videos and choose an advertising goal whether it’s to get more views, website views, or even account followers. Another great aspect of TikTok ads is the insights about your content and audience based on your posts. Some metrics you're able to view include video views, likes, comments, shares, website views, age, and gender of your audience. With a cost-efficient application, you're able to set a comfortable budget that works for you and can be very beneficial especially if you know that the audience you want is on TikTok. 

YouTube

While TikTok and Instagram ads are short form and are usually easy to create, YouTube ads are not. YouTube ads are known to be longer video ads and are usually more complex but can target billions of people. With this, you’re able to target your advertisements to certain types of audiences thanks to keywords a user might type in, as well as keep your advertisements away from certain areas and content that you don't want your brand to be associated with. Along with all this, YouTube ads are a lucrative way to gain an online presence on one of the most popular social media platforms without having to take years of posting videos to gain any recognition. 

With all of this being said, none of these platforms will work without one key factor… a good ad! You could be doing all the right steps like using popular keywords and targeting the right people, but that does virtually nothing if your ad is not intriguing to your audience. Due to social media's rapid change in culture, it's not easy to stay up to date with everything going on and make sure your advertisements are up to par with the current state of online social media advertising. Luckily, this is a great first step to growing a social media presence. Pick the app you feel is right for you and your business and start promoting it!

Need additional strategic help when it comes to social or content strategy? We’d love to chat with you. Feel free to book a free strategy call with us now!

Which Advertisement Platforms Are Best For a Small Business?
June 9, 2023

4 Important Marketing Funnel Steps to Grow Your Business

As business owners, it is unfortunate that loyal life-long customers do not just appear from thin air. Instead, a customer of this status goes through a long process before fully trusting and committing to the company they might be interested in. This process is known as a marketing funnel. A marketing funnel has to do with the sequence or series of stages to guide prospects through the customer journey. 

By understanding the stages of the marketing funnel, you can help optimize and guide your customer in the right direction toward your overall desired end goal. A simple, but effective marketing funnel includes the process of awareness, engagement, conversion, and advocacy. By understanding and utilizing these steps correctly, you’ll be on your way to creating loyal and lifelong relationships with your customers!

Awareness

The sad truth is, if a potential customer isn't aware of your business, they won't try and find it. People grow accustomed to familiar brands and businesses they are used to, and if they don't know the benefits of your company they won't look into it. With that being said, there are better ways than ever before to make a potential customer aware of your business through SEO, content marketing, digital advertising, and more. 

Thanks to social media advertising, you can strategically tailor your marketing content to a specific niche of people that you feel would benefit from your business. This means that you don't need to waste your budget on people that have no need or interest in your business. Social media marketing on big platforms is generally very user-friendly, meaning it's easy to create an advertisement and see the metrics to know if the advertisement is effective. Through the process of researching your ideal customer, you’ll be able to find the best place to advertise your brand while getting the most traction because of it.

Engagement

After making your potential customers aware of your business, they must engage with your content. Increased engagement will come from your business adding some sort of value to the viewer. This value can be through the form of content creation such as videos, blogs, social media posts, or anything else that helps your audience. By doing something different than a competing company, a viewer might find more use in your business and start to familiarize themselves with what you have to offer. If what you are offering is in their best interest, they will want to know more. 

Conversion 

Instead of blindly trying to sell your product to an audience who has no need or desire for your business, you can now confidently convert your engaged users into buyers. You will have a higher conversion rate from people who are interested in your business than people who are not and now that you have found the people who are engaged in your business you can convert them through email marketing, retargeting ads, and through your website. 

Advocacy 

To create a successful business, you must turn your customers into brand advocates. These are customers who market your company for free, out of love for your company. Brand advocates will market your business because you’ve influenced or helped them in some way, and in return they will tell people about it. To sustain these advocates, you must nurture your relationship with these customers and potentially incentivize them so you can keep their trust. This step of the marketing funnel can not be overlooked because it’s the most important when trying to grow a strong relationship with your customers who will follow your brand no matter what. 

A marketing funnel is an excellent way to grow your brand and gain customers who love your business. Though you might understand the marketing funnel now, many different tactics help execute the marketing funnel in the most effective way possible, making sure you get the most out of the content you are creating. The more tactics you try, you will find what works best for your company and take advantage of it to create the best strategy that works for you. 

Marketing takes a lot of trial and error and can be difficult to understand for someone who is learning for the first time. Need additional help with your social media marketing? We’d love to chat with you. Feel free to book a free strategy call with us now!

4 Important Marketing Funnel Steps to Grow Your Business
June 7, 2023

What's A Buyer Persona And How Can You Use It For Your Business

Trying to depict an ideal customer that fits your business might seem fairly simple. Many more aspects go into the creation of this persona than point-blank. Your buyer persona is a depiction of the ideal customer. It is based on qualitative and quantitative data, market research, and things we know about existing customers.

Learning how to create a good buyer persona can help in many aspects of a business. It can be helpful for product development teams in creating product diagrams to connect to the needs of audiences. Marketing teams also benefit from creating a buyer persona for growth strategies and tactics.

Marketing your business to your ideal buyer is one of the most beneficial uses of creating a buyer persona. While marketing in the past used billboards and newspapers not being able to curate their advertisements to a certain type of person, we’re in a new era where we’re able to share our business with a generalized group of people.

How To Create A Buyer Persona

  • The basics- you’ll want to make some basic assumptions about your persona such as their gender, age, location, family status, level of education, level of income, and you can even come up with a name. You can find this information from existing customer profiles, analytics teams/tools as well as market research.
  • Professional status- give the persona a job title, industry, and job level (manager, professional, specialist, etc.). You can find this data from existing customer interviews or site forms as well as internal teams like sales, customer support, etc.
  • Psychographics- Write down the type of professional goals your persona has as well as personal goals. Along with this, you would want to write down some beliefs and values your persona has. These can be found through interviews, Q&A, and more.
  • Influences- What does your buyer spend most of their time on… Instagram, Facebook, Twitter, etc.? What influencers and events does your buyer follow along with? 
  • Purchasing process- You must know the type of buyer you’re selling to. Do they buy an item quickly, or do extensive research before purchasing a product? Are they committed to the brands they buy from and will they stick around? It’s also important to know what will keep your buyer from buying your product. 

The hardest part of creating your buyer persona is finding out where to get this information to be able to create the most accurate and reliable model possible. This can be done by creating polls for your customers to fill out. Interviews are another great way to gain information from your customers and can be given through email or in person. It can even help to give incentives to the people that share their ideas such as gift cards, early access, and deals on new products. 

If you want a successful business you must need a buyer persona. Learning how to make accurate buyer personas is a good skill to grow a business and the more accurate the persona, the more helpful it’ll be to market your products. Learning what information your persona must include as well as where to find it is extremely important in marketing to your customers and will be beneficial in the future of your business. Now that you have the blueprint, it’s time to go make that buyer persona!

What's A Buyer Persona And How Can You Use It For Your Business
May 1, 2023

Why You Need to Create a Marketing Strategy

Spontaneity can be thrilling. Throwing your hands up in the air and letting the chips fall is sometimes the perfect attitude. An impromptu road trip to find the best fish tacos on the East Coast? Count me in. An unexpected midday trip to the spa for massage and mani/pedi? Sure. I can even understand the reasons behind a Vegas elopement. But blindly believing in a marketing campaign without a marketing strategy? Not today. 

I bet you’re like, “Duh. Of course you need a marketing strategy,” and we’ll be like, “Yeah, but do you know why you need a marketing strategy?” For those who don’t—and even for those who do—what follows are the top reasons why fully developed marketing strategies carry some serious weight and why you should consider it now. 

It speaks directly to your target audience

Every business knows how to talk about its products and services, and goes on and on about how great they are. Unfortunately, that’s not what your audience wants to hear. They want to know what problems you can solve for them and how your work will make their life easier.

To tell them this, you have to first understand what’s going on in their world. Your marketing strategy has this information. Accurate buyer personas are one of the most important features of a strategy, and within marketing more generally. Pinning down your audience and learning how to communicate with them directly will increase the likelihood of selling to them.

You can stop spending money in the wrong places

When you don’t have a clear plan in place, it’s tempting to just spend a little here and there on one-off campaigns. It’s the ‘let’s give it a go and see what happens’ approach to marketing. And more often than not, it’s a complete waste of time and money.

Successful marketing is about building up a recognizable, trusted brand. It’s about consistent, regular communications that get your messages heard. Throwing money at a Facebook advertisement one month and an email campaign the next is not going to get these results.

Having a defined marketing strategy prevents wasted efforts. It makes sure your budget is planned and allocated effectively. Each campaign is aligned with your overall objectives and designed to get results in both the short and long term.

It keeps your activity consistent and relevant

From your main tagline to the hashtags you use on Twitter, every piece of information you publish should be immediately recognizable as belonging to your brand. It should also be relevant and interesting to your customers and prospects.

With a marketing strategy, this is achievable because you’ve outlined your audience and what concerns them, and you know exactly how to engage with them and on which platforms.

Let’s say you create an email aimed at a particular buyer persona. Your strategy tells you which pain points and benefits to focus on, making sure the subject line, headings, copy, images, and call-to-action buttons are relevant. This, in turn, keeps your activity consistent.

It sets objectives for measuring ROI

When there’s no clear direction, we flounder. This is a typical outcome of non-strategic marketing activity. You might see some results here and there, but if you haven’t set any clear goals, how can you measure your return on investment?

Focus activity on a set of defined objectives. For instance, you might decide you want to grow a following on Twitter or Instagram. Perhaps you want to use e-marketing to cross-sell to current customers. Or maybe you want to reach the first page of the search results for your key terms. Whatever your goals, writing them into your strategy is the first step towards achieving them.

The best way to really do this is to set SMART goals: 

  • Specific
  • Measurable
  • Attainable
  • Realistic 
  • Time-Bound

It’s a reference point

With multiple channels to consider (web, social, paid, search, etc.) and various target personas to reach, there’s plenty to factor into your marketing plan. No one should be expected to keep this information in their head! That’s where your strategy comes in.

For new employees or the people tasked with producing your marketing outputs, the strategy document forms the basis of their knowledge. It’s a point of reference, an in-depth guide, and it provides the initial building blocks of all your activity.

Equally, if the sales department or another team approaches you with an idea for a campaign, you can reference your strategy to check whether it’s relevant. You should also regularly monitor your competitors' marketing campaigns to understand industry trends, identify new opportunities, and ensure your strategy remains competitive. If it doesn’t line up, then you have the means to explain why the idea isn’t worthwhile.

If your company doesn’t have a defined marketing strategy, you may still see some results. However, these are likely to be sporadic and could dry up if the industry changes or a new competitor comes to market. Instead, you should be proactively bringing new leads into the business through regular marketing activity. It’s the only way to build your brand and protect it from external factors.

Equally, if you have a strategy but it’s outdated, or your business or market has undergone significant change since its creation, it’s most likely redundant. It’s important to revisit your marketing strategy every couple of years to make sure you’re still headed in the right direction.

It’s entirely possible to create your own marketing strategy, but the process is made more productive by working with a marketing expert or digital agency like Onya to guide you and ask difficult questions. We help supplement the information you provide with market research and our experience with other businesses like yours. Rather than struggling with the details on your own, you have a team to do the work. Reach out today if you would like to learn more about how we can implement a strategy that moves the needle!

Why You Need to Create a Marketing Strategy
April 24, 2023

How to Write Good Instagram Captions: 8 Tips for Perfecting Your Copy

Instagram marketing is all about the visuals. The quality of your photos/videos will be the differentiating factor for a lot of things. Stand out when it comes to getting users interested in your brand. Let them know what your brand is about, and show off the human side of your business.

The caption of your post is where you can give a voice to that visual content. A good Instagram caption explains what the photo is about. It also tells your followers to take action, or cracks a joke. Both ways make your content all the more delightful and shareable.

Captions should not be an afterthought. Don't lose out on an opportunity to engage and delight your followers in ways you can’t with just a visual. Here are some tips to help you write better Instagram captions.

Instagram logo

1. Write Several Drafts

Ever thought of the perfect joke after it was a little too late to tell it? We’ve all had a similar feeling when we come up with the perfect Instagram caption once we’ve already published the post. Don’t rush the process. Instead, write a few ideas for captions down, sit on them for a bit, poll coworkers on which one is best, and take your time.

You might be asking yourself at this point, “But aren’t timeliness and chronology important on Instagram?” They can be, depending on the subject of your post. But thanks to the Instagram feed algorithm change, the level of engagement your posts receive matters more than chronology. 

That’s why it’s important to take your time constructing a great caption that’ll keep your followers around, delight them enough to share with their friends, and encourage them to engage with your content.

2. Front-load Important Stuff

The maximum character count for an Instagram caption is basically a formality. The important thing to note is that captions are cut off in users’ feeds after three to four lines of text. That doesn’t mean you should keep your captions super short so users can see 100% of it without having to click “more.” Instead, front load your captions with the important content or text calls-to-action — and leave any hashtags, @mentions, or extraneous information for the end.

3. Include a Call-to-Action

The best way to increase the share potential of your Instagram post and engage your followers is to have some sort of call-to-action in the captions of your photos. That means using action verbs to prompt people to do something, instead of just passively scrolling by. We found that verbs generate more shares on Twitter than nouns and adjectives — the same can be true for Instagram.

For example, you might say, “Double-tap if you find this funny” or “Share your story in the comments.”

Here are a few other action-based ideas to get you started:
  • Ask a question - Encourage people to comment with their own experiences. You might be able to draw on these experiences to shape your Instagram strategy moving forward, or to develop new content ideas.
  • Direct people to a link in your bio - Clickable URLs aren’t allowed anywhere except the single “website” box in your bio. That’s why optimized Instagram profiles update that URL frequently to point to their latest blog content, YouTube videos, products, or offers — and then refer to that link in their Instagram captions.
  • Invite people to tag their friends - Encourage your followers to share your post with friends by inviting them to tag their friends. Here are a few examples of fun, clever ways brands have asked followers to tag friends.
  • Invite people to enter a contest - Contests are great for increasing engagement and brand exposure on Instagram. Simply invite people to post their own pictures and tag them in the caption using a hashtag. Consider including the contest’s official rules in your caption for folks who are interested and even a link in your bio.

4. Limit Yourself to Four Hashtags

On Instagram, a hashtag behaves the same way as it does on Twitter and Facebook: It ties the conversations of different users into one stream. As long as your account is public, anyone who does a search for that hashtag may find your Instagram post. They’re also a great way to add some fun and coy humor to your posts

However, use hashtags sparingly. Some Instagram users include a string of searchable hashtags as a way to get more followers — but the fact is, it looks spammy to the followers you do have. If you use a ton of hashtags, people will notice, and they will think it’s lame. And remember, you don’t have to include any at all if you don’t want to. You don’t need a hashtag to have an awesome Instagram caption.

Pro tip: Need inspiration for a hashtag that’s already popular? Instagram will suggest hashtags to you based on their popularity when you open up a new post and type out the # symbol followed by an incomplete search.

5. Combine Brand Voice with Instagram’s Lighthearted Tone

Every social network has a different tone that works best. While serious, jargon-heavy copy may work well on LinkedIn, that same copy won’t work as well on Instagram. The best Instagram posts tend to have a lighthearted, fun tone, showing off the more authentic, human, and personable side of a brand.

That’s why you’ll want to adapt your brand voice for Instagram’s more lighthearted tone. This’ll be easier for brands whose brand voices are already lighthearted and fun. For others with a more serious brand voice, find a balance between sincerity and relatability.

6. Use Emojis ?

Emojis, the cartoon-like emoticons available to most smartphone users, can add some personality to an Instagram caption. That’s why a lot of brands use them in their captions. There are a lot of different ways to use emojis in your posts. For example, you can use them at the beginning of a post to catch people’s eye. You can also use them in the middle of sentences to replace words or at the end of a post as a sort of “punchline”. 

7. Cross-Promote Your Other Social Channels

You can also use your caption to cross-promote your other social media accounts. This is a great way to let your followers know where else on social media they can find you — so that your Instagram followers can become your Twitter followers, your Facebook fans, your Snapchat audience, and so on.

8. When in Doubt, Keep it Brief

Depending on your audience, your captions might need to be longer than a few words or a sentence. For example, if you’re a food company, you might post entire recipes in your captions — and that’s Ok, as long as you’re front-loading the caption with the most important information (like the name of the recipe) so it doesn’t get cut off.

If you’re not sure what your brand voice is yet, a good rule of thumb is to keep it brief. Some of the best Instagram captions are short punchlines, or in some way make their point quickly and let the visual content do most of the talking.

Getting lost when it comes to knowing how to shape your content for social media in a way that drives business? We can help! Contact Onya today and we will help you get started!

How to Write Good Instagram Captions: 8 Tips for Perfecting Your Copy
April 17, 2023

Which Social Media Platforms are Best for Advertising

Every year there’s more reason to invest in social media. New networks are rising in popularity and companies are announcing new features, tools, and apps. Especially considering the integration of eCommerce into social media activity, making it an integral piece of any digital strategy. There are many networks to choose from, so deciding which one to invest in requires careful planning and evaluation of the strengths and limitations of each.

Lucky for you, we did the work to determine which platforms are the best to invest in. At a high level, these are the best Social Media Platforms networks to invest your ad money in 2023:

  • Facebook
  • Instagram
  • Pinterest
  • LinkedIn
  • YouTube
Facebook Ad on laptop

FACEBOOK

Considered the daddy of all social networks − with over 2.7 billion users, Facebook provides massive reach to the most diverse audience on the internet. The chances of reaching your ideal customer are huge no matter how niche or specialized your business is.

However, as a result of this popularity, the competition and CPMs will be higher on Facebook than on other platforms. Set clear goals for your ads, supported by a data-driven strategy. This will help you stay on top. For most, we recommend taking advantage of Facebook’s audience targeting capabilities to make sure your ads reach the right users.

Facebook offers a diverse range of ad placements and formats:
  • Carousel Ads
    These consist of multiple images in a series that users can scroll through. They work best for displaying products that have more than one visual component.
  • Slideshow Ads
    A great substitute if you don’t have any video assets. They are made up of 3 to four images that cycle in one ad.
  • Collection Ads
    Full-screen format and best for promoting a product line or a series of merchandise.
  • Facebook Dynamic Ads
    Customized ads through machine learning that allow you to reach your desired audience.
  • Facebook Instant Experiences
    These comprise multiple media formats, including one video, a series of images, and text. Its multi-media composition, speedy load times and interactive UX delivers a brand experience you can’t really get anywhere else.
Instagram Logo on Phone

INSTAGRAM

This platform is owned by Facebook and has many of the same benefits and capabilities. It has extensive reach, a wealth of data to reach the right type of user, and is the fastest growing of all the networks with a younger target audience. 

Instagram is all about compelling visuals. Users show more interest in user-generated content and digital media compared to Facebook, where direct communication is favored. Images posted on Instagram get 23% higher engagement rates than on Facebook. 

Also, Instagram differentiates itself from Facebook with Instagram Stories which are a series of short narratives displayed in photos and videos. The 15-second run time is ideal for keeping users engaged. Users can participate in audience polls, provide feedback with instant emojis and chat stickers, and shop for products by simply swiping up or tapping on a tagged product.

You can also advertise in the “Explore” area of the Instagram homepage. This is a great option for those that want to get in front of people looking for new brands to follow. The Explore ad links to the advertisement post on the brand’s page where the user can access the brand website or make a purchase directly through the Instagram shopping app.

Pinterest as a social media platform for ads

PINTEREST

Pinterest is unique among social platforms because its users are mostly going there to discover new products, and they respond well to ads. It offers a mix of free and paid advertising tools, and combining both can earn you 3x more conversions and twice the ROI on your ad spend, versus paid ads alone. 

Pinterest has 5 advertising types:
  • Promoted Pin
    Promoted Pins appear in users’ feeds like a regular Pin, except they have a “promoted” tag attached to them. When you run ads, you’ll boost your Pin’s exposure and reach people most interested in what you offer. Since people can Pin these posts to their boards and share them with friends, you can get in front of an even wider audience.
  • Promoted Carousel
    This format is one of the Pinterest ad options where you can have more than one photo. These ads also appear like regular Pins, except they have dots along the bottom to indicate multiple photos in a Pin. With Promoted Carousel ads, each card on the slide can feature a unique image, title, description, and landing page. It makes it easy for you to promote multiple similar products in one place, so people can see all you offer.
  • Promoted Video Pins
    The only difference between this ad option and the others is that the multimedia used is a video. When users come across your Promoted Video Pins, the ads will automatically start playing once they’re halfway into the user’s view. These ads don’t have sound, so you need to catch your audience’s attention and get the point across with just your video.
  • Promoted App Pins
    As the name suggests, you can use these pins to promote your business’s app. With this ad type, you set up a Pin that links to your app in the app store. When users click the Pin, it takes them directly to your app’s listing in the device’s app store and invites them to download it.
  • Buyable Pins
    These Pins enable people to shop straight from the Pins you post. On these posts, users will see white dots highlighting different products in your Pin picture. They can then click on these dots and visit your page where you have the product listing.
LinkedIn on Phone

LINKEDIN

With over 500 million members, LinkedIn is the most popular professional network. Its high-value audience and career-minded users make it an essential channel for B2B brands. What sets it apart from other social networks is that users are more likely to update their profile information. This means that data used to target audiences is more reliable and accurate.

LinkedIn enables some of the most granular targeting available on the web, so you can narrow your audience down to the exact decision-maker or buyer. You can target by location, job title, industry, company, demographics, education, employment history, or interests. With LinkedIn’s Matched Audiences, brands can target users from uploaded contact lists or create audiences based on interactions with their social content or website. 

Here are the available ad options for LinkedIn:
  • Message Ads achieve impressive engagement rates because of the direct placement inside users’ inboxes. Since this is a direct communication technique, we recommend serving this to individuals who are already aware of your company.
  • Text Ads are exactly what they sound like–ads consisting of hyperlinked text to the brand’s website with a brief description and a company logo or other image next to it.
  • Newsfeed Ads are standard sponsored ads with a native look and feel. They appear on the feed like organic posts.
  • Dynamic Ads automatically pull users’ profile information to personalize and contextualize the messaging, creating effective one-to-one communication. Ads with users’ profile pictures, names, and job titles will certainly grab some attention.

YOUTUBE

YouTube is the world’s second-largest search engine and social network with 2 billion active monthly users. It’s also the largest video-sharing platform to date. Since YouTube ads are not usually a direct response tactic, you may not see a monetary impact right away. But, if your video ads are clever and create emotional connections with consumers, YouTube can be the most effective method to generate a positive brand image.

YouTube offers TrueView, Pre-Roll, and Bumper ad placements:
  • TrueView is an ideal placement if you are looking for inexpensive ways to generate site traffic. YouTube only charges for impressions that result in a click or a video view. There are two types of TrueView ads:
    • In-stream ads are skippable ads played before a video begins. Make sure to show the most enticing part of the ad in the first five seconds since the viewer can skip the ad after 5 seconds. This type of ad charges for each view longer than thirty seconds or for any CTA clicks.
    • Discovery ads appear in search results on the YouTube home page or as a related video on the right-hand side menu where recommended videos appear. These charges per video click.
  • Pre-roll ads are non-skippable videos played before, during, or after a selected YouTube video plays, and are generally 15 - 20 seconds long. You are charged per click for this type of ad, guaranteeing a base level of engagement from your ad spend.
  • Bumper ads are six-second non-skippable ads played before a YouTube video. These ads have the shortest duration available. You can use this space to summarize the main selling points of your campaign in just a few seconds with guaranteed views. 

Taking a closer look at these different social networks should help you understand which network is best for your business objectives. Remember that each platform requires its own dedicated strategy. An ad created for Facebook won’t work in quite the same way on LinkedIn. Everyone consumes information differently and each platform reveals its own insights into user behavior.

Onya is always here to lend our expertise in paid social strategies. Contact us today and get started!

Which Social Media Platforms are Best for Advertising
April 10, 2023

How Google Ads Algorithm Works

Google Ads is one of the best options for gaining traffic and customers for your business online. This is true if (and only if) your ads are well-positioned on search engine result pages and for your keywords of interest. If that’s the case, how do you get Google Ads to work for you and your business? It’s all about the Google Ads algorithm. In reality, Google uses hundreds of algorithms to work its magic. Here are a few key algorithms that every person running Google advertising campaigns should know:

  • Ad Position
  • Ad Rank
  • Quality Score

Google Algorithm is Big….Really Big. 

Have you ever thought about how massive Google advertising really is? Google has to sort through billions of websites and content to find the most relevant and useful search results – all in just a few seconds – and present the results in the exact way that the searcher is expecting. 

The search algorithms look at information and factors relating to things like: 

  • The meaning of your query
  • The relevance of web pages
  • The quality of the content
  • The usability of web pages
  • The context and settings

This shows that it’s not just a single factor that affects Google’s algorithms. There are many factors touching all aspects of your web pages, content, and keywords. Keyword identification and optimization are of particular importance since keywords are the basis of each and every search query.

More importantly, there’s not a single “trick” that you can use to try to hack Google’s algorithms because it gets regular updates. Therefore, it’s essential for your marketing team to have a good grasp of the latest updates about how Google Ads works. Make timely adjustments by learning about the updates and adjust your campaigns accordingly. More importantly, it would help if you didn’t focus on trying to beat the algorithms. Instead, understand them and create truly great ad campaigns that speak to your potential customers. 

Let’s get one step closer to that goal and start by understanding the main Google algorithms: Ad Position, Ad Rank, and Quality Score.

Ad Position

According to Google, “Ad position is the order of your ad in the auction results as compared to other ads. For example, a “1” ad position means an ad was the first shown, with no other ads ahead of it.”

Google goes on to explain that an ad with a position of “1” doesn’t mean your ad is above the organic search results. If the layout of the page features paid ads above organic results, then a #1 ad position would be the first to appear there or the first to appear below or beside the organic results. 

On a Google SERP, ad position can affect your ad's location on the page. Your ad can appear at the top, side, or bottom of the page. Prominence metrics will give you a greater sense of your ads’ location on SERPs.  The top metrics include impression rate/share and lost share. A couple of ways to improve these metrics include improving ad/landing page quality and increasing your bid.   

The better your ad position, the higher the chance that searchers will see and click on your ad. And how do you get a high ad position? This is where the second Google Ads algorithm comes into play: Ad Rank. 

Ad Rank

Google calculates the Ad Rank for ads in the ad auction, and your rank directly translates to your Ad Position. With an Ad auction, anytime a user performs a Google search, Google runs an auction for clicks. To participate in the auction, you bid on your keywords of interest. The auction decides which ads will be shown for that search.

At a high level, Google takes these factors into account when determining Ad Rank:

  • Bid: Maximum amount you’re willing to pay for a click on your ad. 
  • Ad and landing page quality: Helpfulness of ads and landing pages as determined by the Quality Score. 
  • Ad Rank threshold: Quality thresholds set by Google in order to show an ad. 
  • Ad auction competitiveness: Difference in Ad Rank between you and other bidders.
  • Search context: Whether the ad is relevant to the search terms, location, device, other search results, etc. 
  • Expected impact of ad extensions and format: Google’s measurement of the expected performance impact of any ad extensions and other ad formats. 
Quality Score

This is one of the most subjective metrics on Google Ads and deals with the quality of your Google ad campaigns. Quality is important because Google’s goal is to give searchers exactly what they’re looking for. What’s more, if your Quality Score is too low, your ad might not even be eligible for the ad auction.

Quality Score is measured as a number from 1 to 10. 1 being the lowest and 10 being the highest. This is comprised of three elements: 

  1. Expected Click-through Rate
    Based on the historical CTR of keywords, ads, ad extensions, formats, campaigns, and more. Your CTR gives you an idea of how keywords and ads are performing. A high CTR means users find your campaigns useful and relevant.
  2. Ad relevance
    Google’s main goal is to figure out how relevant your ad is to the search query, so keywords are of the greatest importance here. It also looks at cohesion between keywords, ad copy, and landing page copy. 
  3. Landing page experience
    This analyzes how easy-to-use, helpful, and high-quality your landing page is in terms of page loading time, navigation, content, etc. 

Though this is the final portion of the overall algorithm, the effects of Quality Score can be felt all the way at the top, as it can lead to lower costs, better ad position, and better performance. 

These three components or individual algorithms are individual but all connected and impact your use of Google Ads. You can’t improve your Ad Position without looking into your Ad Rank, and you can’t improve your Ad Rank without understanding your Quality Score.

Above all, these must be combined with the intention to create high-quality content for potential customers. Only then will you get Google Ads to work successfully for your advertising campaigns. It’s a lot of work, but it’s well worth the effort. Confused about where to begin? Interested in perfecting your online campaigns? Get in touch with us here at Onya today!

How Google Ads Algorithm Works